Morgan followed the hallway signs through the large hospital complex toward the cancer center. In a quieter part of the facility, she found the pharmacy, its counter and tiny waiting area looking a bit like a sleepy miniature retail pharmacy. An older woman in scrubs, her gray hair pulled back in a short ponytail, heard the door open and poked her head out from the rows of shelves behind the counter.
“Hello? Can I help you?” she asked Morgan with a kind smile.
“Hi! I’m Morgan Vara. I’m a pharmathy thtudent obtherving with Dr. Hanrahan today,” she smiled at the older woman.
“Morgan! We’ve all been curious about you! You must really have impressed Dr. H,” the woman said. “I’m Sylvia,” she extended her hand across the counter.
“Good to meet you, Thylvia,” Morgan said, smiling.
“I’ll let Dr. H know you’re here,” Sylvia said, disappearing into the shelving. Morgan sat in one of the waiting room chairs.
“Morgan! Welcome!” Dr. Hanrahan said, brightly, as she pushed open the door to the waiting room and rolled through. She stopped her wheelchair at Morgan’s feet and reached out her hand to shake. She gave Morgan a glittering metallic smile, her braces nearly hiding her teeth.
“Thank you for having me,” Morgan smiled back.
“I hope it’s worthwhile for you,” Dr. Hanrahan said, reaching into the backpack on her lap. “Take these,” she said. She handed Morgan two manila folders. Morgan saw that one had a patient chart ID sticker on it. The other was labeled “Clinical Observation Agenda” in handwritten sharpie. “I’ll show you around and then you can get started,” she spun around and rolled back through the door behind the counter. Morgan followed, carrying the folders.
“You’ve seen the waiting area,” Dr. Hanrahan said over her shoulder. “The area behind the security door is where we actually do our work; drugs are kept in the stock area with the shelving and we have a working area for compounding. Sylvia’s office,” - she waved to Sylvia who was seated at a desk in a small alcove just outside the secured area. “Sylvia is the hospital’s lead pharmacy technician. She knows everything and you would do well to learn from her,” Dr. Hanrahan looked up at Morgan and grinned again, but her green eyes were serious.
“My office is here,” she pointed to a larger office with a window. Dr. Hanrahan’s office had a wide table for a workspace and a beanbag chair and a shelf with brightly-colored toys in the corner. The table was piled with journals. “The door is always open and you’re always welcome if I can help you.”
“Thankth,” Morgan said.
“Let’s get you started!” Dr. Hanrahan said, with excitement. “You can work at the desk up front today. Sorry, but you’ll mostly be doing compliance stuff today so we can get you a badge, access to the secure area, and let you start doing fun stuff next time.” She shrugged with a smile, her large braces glinting in the fluorescent light.
Dr. Hanrahan logged Morgan into the computer at the front desk and helped her make her own password. Once Morgan was working independently, Dr. Hanrahan went into the secure area behind the desk. Morgan could see her working with Sylvia through the large window at Morgan’s back.
Morgan worked diligently all morning to complete the training videos about controlled drug security, patient privacy, and computer safety. She could see why Dr. Hanrahan had been apologetic, but Morgan was still excited to be learning real skills she would need as a pharmacist.
Just before noon, the door to the waiting room opened and a tall, familiar-looking man about forty years old in green scrubs walked in, carrying a Starbucks bag and holding the hand of a little girl with curly red hair. The little girl wore a princess dress, pink cowboy boots, and was skipping as they walked.
“Good morning,” the man said. He had a tired smile, mussed hair, and gentle voice. “Are you new here?” The little girl peered at Morgan over the edge of the counter.
“I’m Morgan. I’m a pharmathy thtudent obtherving with Dr. Hanrahan,” Morgan explained.
“Oh!” the man smiled at Morgan with increased interest.
“Mommy!” the little girl squealed, pulling her hand out of the man’s grasp and running around the counter to jump into Dr. Hanrahan’s lap as she rolled through the door.
“Hey, little bug!” Dr. Hanrahan said, hugging her daughter. The man leaned down for a kiss. Morgan realized she’d seen the man and girl in Dr. Hanrahan’s family photo.
“Surgery went late, so I just picked up Sofie at daycare,” the man explained to Dr. Hanrahan. “We’re going to head home and take a nap, but we wanted to see you first,” he smiled at her.
“No nap!” Sofie replied.
“Maybe just a nap for Daddy,” he smiled at her. “Coffee and some muffin-thing. It has raisins and cream in the middle,” he said, handing Dr. Hanrahan the Starbucks bag.
“Ooh! Sounds amazing!” she said. “This is my husband, Tony, and Sofie,” she said to Morgan. “Morgan is a pharmacy student doing her first-year clinical experience here.”
“Let’s visit Miss Sylvia!” Sofie chirped, pulling hard on Dr. Hanrahan’s hand.
“Okay! We’ll just say hi,” Dr. Hanrahan laughed, following her through the door.
“So you’re the famous pharmacy student Kelly is hosting,” Tony said, giving Morgan a kind smile. “Congratulations. You must be extremely impressive.”
“What?” Morgan blushed. “No, I wath grateful to come obtherve.”
“Well, Kelly has always refused to host a pharmacy student,” Tony explained. “But something changed her mind after she started teaching at your program this fall. She got the Dean to recommend the top 5 students and she said she’d consider hosting one of them if she thought they could keep up. And I mean it, you must have really impressed her. Among other things, Kelly’s a fantastic pharmacist and an actual genius.”
“Shut up,” Kelly muttered to him, smacking Tony’s leg lightly with the back of her hand as she and Sofie returned to the room while he was speaking. She gave him a look that started out exasperated, then softened as he grinned at her. “You two should head home.” She kissed him.
“Bye!” Sofie waved at Morgan. Morgan smiled at her. “Daddy! Mommy’s friend has sparkly teeth like Mommy! She’s so pretty!”